Channel Partner Program

The FaceTime Communications Business Proposition

FaceTime Communications created its Channel Partner Program to enable reseller, system integrator and distribution partners to drive business in the growing Web Security and Secure Unified Communications markets.

The Internet is no longer just about web traffic and email, it's dominated by Web 2.0 applications such as IM, P2P, VoIP, and social networking. Add the exploding adoption of Unified Communications platforms that integrate IM, voice and video for increased productivity and collaboration and its clear the landscape has changed. Organizations need next-generation solutions to address the security and compliance risks introduced by the changing Web and these new applications.

The Web Security market is anticipated to reach $1Billion in 2009, with a growth rate of 20-25% per year. In fact, Gartner is recommending that companies look at augmenting their existing URL filtering deployments with a broader Secure Web Gateway solution that must at a minimum, include URL filtering, malicious-code detection and filtering, and application controls for popular Web-based applications, such as instant messaging (IM) and Skype. Gartner also predicts that by the end of 2011, IM will be the de facto tool for voice, video and text chat and forecasts the worldwide market for enterprise IM to grow to $688 million in 2010. In addition, Gartner advocates the use of enterprise grade IM systems from Unified Communications vendors such as Microsoft and IBM and suggests they be protected by IM hygiene or security services provided by companies such as FaceTime. Our program gives partners the solutions, expertise and resources needed to take advantage of this market opportunity, generate revenue and increase profitability.

Read our Partner Program Overview. To learn more about becoming a FaceTime partner, email partner@facetime.com.

As part of the program, FaceTime provides:

• Best of breed solutions to meet the requirements of today's Internet traffic and real-time communications applications.
• Competitive margins backed by sales-support tools to help partners respond effectively to customer requirements.
• Demand-driven marketing support including lead generation programs and campaigns-in-a-box.
• Education and support to help partner's technical and sales personnel build solution expertise, prepare for certification and extend our reputation for great pre-and post-sales support.
• World-class technical support with accurate, timely answers to partners and their customers. We provide expert assistance over the phone, via the web and on site.
• An intuitive Web portal that provides sales and marketing support materials, competitive analysis, white papers and more. It is easy to be up to date and ready to sell.

FaceTime Partner Program

Partner membership is monitored quarterly and refreshed on an annual basis. Whether you sell, integrate, influence, distribute or provide managed services around FaceTime solutions, there is a partner membership level to suit your business and level of investment.

Partnership Levels

Premier Partner

FaceTime Premier Partner status represents the highest level of reseller certification. It is reserved for partners who have made a significant commitment to actively sell FaceTime solutions, maintain a well-trained sales force, and provide first-line technical support to end users.

Premier Partners have FaceTime as a strategic solution within their portfolio of security products, and enjoy exclusive benefits such as 24x7 priority technical support, field-based regional sales managers and priority marketing funds. The Premier Partner level is for organizations that make a significant investment in FaceTime products through a combination of:

• Certified sales engineers
• Trained sales reps
• Revenue achievements
• High customer satisfaction
• Joint marketing programs

Premier Partners actively participate with FaceTime in joint planning and development of a mutually strong relationship. FaceTime in return will provide the highest level of marketing, sales and technical support.

Authorized Partner

FaceTime Authorized Partner status requires a solid understanding of how to sell and support FaceTime products. Authorized Partners have committed to maintaining a prosperous business relationship with FaceTime and are recognized and rewarded for that commitment. Authorized Partners will demonstrate that they have qualified skills, revenue achievements and have successfully sold security solutions. This partner level enjoys an exceptional benefits portfolio plus access to FaceTime internal resources that supplement sales, as well as marketing tools and support.

Distribution Partner

Distribution provides a vital function for FaceTime Communications' worldwide partners. With the support of accredted distribution partners we are committed to helping our partners find new ways to grow, by providing in territory resource. Distribution's comprehensive suite of business-enabling services, ensure FaceTime partners have the right combination of materials, equipment and resources to capture new revenue-generating opportunities. Our distribution partners provide support with core distribution services, including expert sales support, technical and engineering assistance, proven marketing programs, customized financial solutions and superior logistics. Distribution is a complete resource for marketing tools, information, programs, and support to help our reseller partners reach their strategic business goals.

Read our Partner Program Overview. To learn more about becoming a FaceTime partner, email partner@facetime.com.